We offer free shipping worldwide for all orders.
Many of our items are shipped directly from our international warehouses. That's why shipping times may vary based on your location; we aim to process and ship your order within 12-30 days. Special orders (such as custom printed paintings) may take longer to arrive.
In extremely rare cases, delivery may take a bit longer. Factors such as bottlenecks in shipping and delays at customs may impact delivery time. If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please take a look at our FAQ page or contact us for further assistance.
At this time, it is unfortunately not possible to ship orders to P.O. box adresses.
Shipping Delays / Problems
Occasionally, there may be an issue or a problem with shipping, which is unfortunately out of our control. Delivery comes down to the individual shipping service used, and any possible security/customs hold-up's. If your item has not arrived in the time specified above, please take a look at our FAQ page or contact our support team who will be able to assist you further.
100% SATISFACTION GuARANTEE
If your live in the United States, Canada, Australia or New Zealand and items take longer than 40 days to arrive, then we will fully refund the delayed items. And you get to keep them for free.
If you live in other countires than specified in the section above, and items take longer than 60 days to arrive, the we will fully refund the delayed items. And you get to keep them for free.
NOTE: Due to the busy holiday season and unprecedented backlogs with our shipping partner, My Lovely Paint By Numbers has suspended its delivery standard guarantees for all products until further notice.