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FAQ

SHIPPING & DELIVERY

HOW MUCH IS SHIPPING?

DO YOU SHIP WORLDWIDE?

HOW LONG BEFORE MY ITEMS ARRIVE?

WHAT ARE MY DELIVERY OPTIONS?

WHY DID I ONLY RECIEVE PART OF MY ORDER?

WHY DID I RECIEVE TWO DIFFERENT TRACKING ID'S?

WHAT SHIPPING PROVIDER DO YOU USE?

WILL I HAVE TO PAY ANY CUSTOMS FEES?

HOW DO I TRACK MY PARCELS?

MY TRACKING NUMBER IS NOT WORKING, WHY?

WHY IS MY TRACKING INFO NOT UPDATING?

PAYMENTS

WHAT ARE MY PAYMENT OPTIONS?

HOW SECURE IS YOUR SITE?

REFUNDS & CHANGES

CAN I RETURN OR EXCHANGE AN ITEM?

CAN I AMEND MY ORDER?

WHAT IF I RECIEVED A FAULTY ITEM?

I RECIEVED A WRINKLED CANVAS, WHAT DO I DO?

MY PAINTING COLOURS DO NOT MATCH THE IMAGES ON YOUR WEBSITE, WHY IS THAT?

IT'S BEEN A MONTH SINCE I PLACED MY ORDER AND I HAVEN'T RECIEVED MY ITEMS YET, CAN I GET A REFUND?

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